Are there any new products that your customers are interested in

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It is not something you can physically control, although you can play up the factors that encourage it. By encouraging your customers to spread the word to their families and friends, you create new potential customers that are more likely to trust your business and its services because they have heard positive experiences about it. For instance, you can easily encourage customers to spread the word by Rewarding them for doing so through referral codes, discounts and others.

Hosting competitions and contests on social media platforms to promote sharing. Encouraging customers to leave positive reviews on your website or social media. Tips to Manage Your Customers Be Familiar with Your real estate agent email list Customer Base, Industry and Marketplace Of course, there are many factors in play when it comes to business. Apart from customers, businesses also have to concern themselves with the marketplace and industry. These are important factors that can affect your customer’s decisions and purchasing habits. Are there new rival firms in your industry? What are the latest trends in the marketplace? Are there any new products that your customers are dissatisfied with? If you think that there is nothing new to learn about your set of existing customers, you would be surprised.



Completing simple market research and analysing the results can easily reveal new opportunities and characteristics regarding customers that you think you already know. In taking a closer look at the market you are selling to, you can find out more about what your customers truly need and desire – then sell it to them. If you are not sure where to start in regard to getting to know more about your customers, here are some actions that you can take to kick-start your market research: How to Gather Data to Sell More to Your Customers Gather feedback from surveys as well as interviews. Take note of the reviews that your customer leaves on any social platform. Keep yourself updated with articles and publications related to the industry. Conduct market analysis to collect more data. Try categorising your data based on different variables (e.g. demographic, gender, geographic) to observe if there are any particular nuances about your customers Knowing the Right Time to Upsell Your Customers Studying your market by observing your current customers can unveil a surprising amount of information. F